Shipping costs and payment instructions

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Because of the previous experiences, I decided to ship the grafted plants via Express Mail Service. In this way, the parcel will take 6-14 days to arrive the destination, and it will be better for plants. If you are interested in purchasing plants, please read this document carefully because the shipping fee sometimes will be higher than plants. If you accept this, you can bid on the auction. If you have some questions on shipping fees, please e-mail us before bidding. I will answer your questions as soon as possible. Thank you! Below is the EMS price lists in Taiwan:

Quantity / Distance

Hong Kong ”B Macao
Asia”B Oceania
Europe”B America”B Canada
Central and Southern America”B Africa
Price
Price
Price
Price
1-2 Plants
14.63 US$
18.3 US$
25.08 US$
33.14 US$
3-4 plants
16.72 US$
20.6 US$
29.26US$
38.5 US$
5-6 plants
18.9 US$
22.99 US$
33.44 US$
43.89 US$
7-8 plants
20.9 US$
25.38 US$
37.62 US$
49.26US$
9-10 plants
22.69 US$
27.47 US$
41.5 US$
54.63 US$

Notice: Since ebay has changed the rule and the post office of Taiwan also has changed the new way to count the shipping fee, we follow them to change the shipping fee as above. Therefore, before you buy the plants, be sure to look at it! If you are still doubt about the shipping fee and do not know how to count it, do not hesitate to send us the mail to ask it. Thanks:)

If you want to link our Facebook. Please click! Skillful Hand Garden 2017 Seeds New Price List Please click!

Notes :
1. When you receive the grafted plants, open the plastic bag and pick them up.
2. Please put them under the cool place for a day and spray the fungicide one time if it is convenient to you.
3. After one day, you can plant those grafts and also put them under black woven shade cloth (about 50% sunlight), don't water them too much. When they grow leaves, you can take them to the normal place (100% sunlight) and increase the water.

The steps to ship the grafts and seeds:
I will apply the quarantine certificate (If you buy less than 1000 grafted plants, quarantine certificate is free).
Before shipping them, I will spray the insecticide and fungicide on plants, and then pack them with quarantine certificate and invoice contained which values less than US$ 50. In normal, the parcel takes 6-14 days to reach the destination. If you haven”¦t received the parcel by the estimated day, it should be caused by different rules of each custom department. You can use the number on EMS to track the parcel and know where the parcel is. If you get the information that your grafted plants or seeds are confiscated because of some reasons, please ask the customs the reasons. I will improve the shipping ways to make sure that every customer can receive the parcel successfully. In other way, I will ship the grafted plants or seeds to you as soon as possible. Of course, you can also choose to refund money. I will ship the grafted plants and seeds four days after the end of the auction. I put the EMS website on my store to let the customers can track your parcel. If there is any question after winning the items on the auction, please mail us first. I will try my best to serve you. Because of the different languages, please give me more time to describe the details. Thanks for your assist.

It is a normal condition when you receive the grafts with dry and soft on the top.
They become dehydration during delivery. You only need to pick them out, spray some fungicide or water, and put them under the ventilating place indoor. Please don't pot them and wait for a day, then the plants will recovery. After potting them next time, you can also spray some water. You can also cover all of them with the transparent plastic bags in cold winter days. If you feel the grafts are very dry, you can water them little. When you think the grafts can grow successfully, you can take the plastic bags off.

Payment Instructions:

(1) Pay via Paypal (our paypal E-mail account: adenium@adenium.com.tw)
or offer us your paypal account email. We will send the invoice by paypal as soon as possible.

(2) pay via WESTERN UNION. Receiver: CHI LUNG KO (CHI LUNG is the first name and KO is the last name.)

(3). By mailing newer printed US Dollar to me, Payment can be posted by registered mail. (You can wrap the money with thicker paper and put into an envelope). However, I don't suggest customers to use this way if the money is over 100 USD.
To: Chi-Lung Ko
My address: No.2, 122 Lane, Ping Deng St, Jiali Township, Tainan County, Taiwan R.O.C. Zip code: 722

(4) By Telegraphic Transfer ( T/T ). Please assure that your payment in full amount and the service fee of your bank will not be deducted from the remittance.
[So we do not recommend our customer pay through Bank if the order amount is small.
If you want to pay us through Bank, we will charge you another Bank service fee usd25.00].

The account information are below:
Account With Bank: YUANTA COMMERCIAL BANK CO., LTD
Bank Address: 3F, No.210, Sec.3, Chengde Rd, Taipei 103, Taiwan R.O.C.
Bank TEL: 886-2-2380-1799
Bank FAX: 886-2-2380-1700
Swift code: APBKTWTH
Account No.: 0297283568811
Beneficiary: Ko Chi Lung
Beneficiary address:
No.2, 122 Lane, Ping Deng St,
Jiali Township, Tainan County,
Taiwan R.O.C.
Zip code: 72248
Beneficiary Tel: 0932818198

If you have any questions, please feel free to tell us.
We hope we can finish this transaction smoothly.
Thank again and have a nice day

Shipping Notice, Please Attention

In order to let every customers receive the parcel safely, we will apply international standard Quarantine Inspection for each order.
(Especially for the customers lives in Australia,  AQIS has very strict regulation for seeds import.)
We apply for Quarantine Inspection once a week (every Wednesday, Taiwan time).

When our weekly auction ends on every Monday(Taiwan time), we'll send the total invoice for customers.
We apply for Quarantine Inspection every Tuesday(Taiwan time).
The Quarantine Inspection will be on every Wednesday (Taiwan time).  And we will send the parcels every Wednesdays(Taiwan time) after getting the Phytosanitary Certificate for each order.

If you want a prompt shipment, please do place the order before every Wednesdays am 10:30 (Taiwan), because that's the deadline for applying quarantine inspection.

Otherwise, we can not catch the deadline for apply quarantine inspection, then we have to keep your order till next week and send it on next week.  Hope you can understand.

We will send the parcels via registered airmail, but we can not control the delivery time because there are many factors to influence the delivery time, such as, weather, Post delivery policy in different countries.

Normally, it takes around 14 days to arrive USA, CANADA, OR AUSTRALIA, and 21 days to arrive main European countries.

But if you are the first time to purchase our seeds, maybe the delivery time will be delayed some days.  Because your Quarantine Department or Customs inspect the seed parcel strictly, due to they don't have your relative document.

We can not control how long will they hold the seeds for inspection.
But, according to our experiences, if you purchase next time, the procedure will be fluent.

Our seeds are the freshest. The seeds which we sell are harvested recently from our Garden.
The fresh seeds will have a three months storage period. The germination rate will over 90% during this three months.
So the seeds can afford the oversea delivery time and keep fresh.  But after sowing them if you notice the germination rate of those seeds is not well,
please kindly contact us before you leave us a negative feedback, we'll do our best to help you solve the problems.

****The seeds will be shipped in a padded envelope and accepted sent to worldwide by registered mail cost USD$4.
No matter how many seeds you bought, if your total amount is not over USD$50, the shipping fee will only cost USD$4.
And if your total amount is over US$50, then the shipping fee will be free.

After you place the order, please kindly inform us or wait for us sending the correct total invoice to you.  Otherwise  eBay will add US$4 shipping fee for each items you ordered.  And if you paid us the extra shipping fee, we'll send the mail asking you whether you want to purchase more seeds or prefer to refund the extra shipping fee.

****As for exporting seeds to Brazil.  Due to the Customs in Brazil doesn't admit the quarantine certificate from Taiwan, though we've tried many ways to solve this problem, but it still didn't work. From now on, the seeds we send to Brazil all will send by Ordinary mail( if you didn't ask for other shipping methods), and ordinary mail will not have the tracking number also it might take 20~30 days for it arrives Brazil. It still has some risk. But it's proper way for seller and buyers to send the seeds to Brazil now. Moreover, if you purchased over 3000 seeds in one order, then we'll packaged seeds in two differences parcels (not need to pay extra postage), just in case it might held up by the Custom. Therefore, we hope the customers whom live in Brazil, if you have any questions, please do inform us before you purchase the seeds. We'll be really grateful for it.

If you have any further questions, please don't hesitate to contact us anytime.
Thanks for the understanding.

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