Q1. What should I do if the parcel still hasn't arrived in estimated day?
Q2. Australia is noted for the strict quarantine processes is there any things that I should know, if I'd like to purchase seeds?
Q3. If I live in Brazil, can I purchase grafted plants and seeds?
Q4. When will you send the seeds to me after I won the bidding?
Q5. Why should I subjoin my phone number with my address?
Q6. May I combine the shipping fee with the items I m still bidding on?
Q8. If I have to pay by mailing cash to you, why can't I mail the older version of U.S. dollar bills?
Q9. What should I do if my purchase amount is not over USD$100?
Q10. Why my parcel never arrived?
Q11. Why do we use the registered mail to ship the parcel, can't we use the regular mail ?
Q12. How are the mixed100 seeds being packed?
Q13.What is the best way to preservethe seeds, if I am not going to sow them now?
Q14.Are you selling any grafted and plants now?
Q15. It's my first time sowing the Adeniums, can you give me any advice?
Q16. Why do I need to make a reservation for the seeds, grafts or plants in advance?
Q17. May I appoint paternal or maternal origins of seeds I order?
Q18. Why does not the adenium grow seedpods easily?
Q19. How do I take care of my seedpods?
Q20. What is the tactics for successful seedling germination?
Q21. Why did some seeds sprout, some others didn't start to sprout?
Q22. What is the difference if I purchase designated red breeds and non designated red breeds?
What should I do if the parcel still hasn't arrived in estimated day?
If the parcel still hasn't arrived in estimated day, please inform us and let us know how can we help you before you leave the negative feedback!
Most of times are because the custom need to examine it, and it delays arriving time.
If the parcel arrived, please take a look on the post mark, then you'll know when do we sent the parcel!
We always send the parcel right after phytosanitary completed! (If you've done your payment)
If we delay the shipping schedule, we'll inform you by mail.
We do appreciate your cooperation!
Australia is noted for the strict quarantine processes is there any things
that I should pay
attention, if I'd like to purchase
As for exporting seeds to Australia, we do have lots of experiences.
First we will apply the quarantine certificate in Taiwan, and deliver seeds, quarantine certificate and an invoice together. It might take few days for the parcel left in customs or quarantine bureau in Australia.
We cares about the quality of seeds, so there may not be any problem at all.
In this situation, the parcel might be arrives to you by few days delay. But if you have any problems, please do contact us as soon as possible, we'll do our best to help you.
If I live in Brazil, can I purchase grafted plants and seeds?
First, we're sorry that we've stopped selling any grafted and plants now.
As for exporting seeds, the Custom in Brazil doesn't admit the quarantine certificate from Taiwan, though we've tried many ways to solve this problem, but still it didn't work. From now on, the seeds we send to Brazil all will send by Ordinary mail, and ordinary mail will not have the tracking number also it might take 20~30 days for it arrives Brazil. It still has some risk. But it's proper way for seller and buyers to send the seeds to Brazil now. Moreover, if you purchased over 3000 seeds in one time, then we'll packaged seeds in two differences parcels (not need to pay extra postage), just in case it might held up by Custom. Therefore, we hope the customers whom live in Brazil, if you have any questions, please do inform us before you purchase the seeds. We'll be really grateful for it.
Normally, we'll send the seeds on Wednesday (Taiwan time) right after we finished apply the quarantine certificate for seeds, If you made payment before Wednesday then we'll send it on Wednesday afternoon. Otherwise, we'll send your seeds till you made payment. And next day, we will send you a mail attach with an invoice and tracking number of your parcel.
May I combine the shipping fee with the items I m still bidding on?
We're able to do so, but please kindly inform us as soon as possible.
We only could combine you order for 2 weeks (most), the items you purchase should be check out on the second week whether you won the items on second week or not.
Normally while the parcel arrives but there's no one signed the parcels for three days,
The mailman would leave a message in your mailbox to tell you that they try to deliver the parcels to you.
Therefore, please subjoin your phone number behind your address, because it helps postmen contact with you if you are not home.
If buyers did not sign the parcel for couple weeks, then post office will return the parcel back to me.
According to our experience, the parcel will take more than one month arrives us.
In order to maintain our good qualities and credit, we suggest buyers to replace a new one. However, we will charge you extra 30% replacement fee.
If there is nothing wrong from buyers, we will replace new seeds and won't charge any shipping fee.
Otherwise, we will charge the extra shipping fee again. Usually it takes 5-8 days for the parcel arriving at your place.
If you don't receive the parcel for a long time, I think, maybe the parcel is in the post office because nobody signs for it.
If it is possible, please go to post office and ask about whether your parcel is arrived or not, thank you.
If I have to pay by mailing cash to you, why can't I mail the older version
of U.S. dollar bills?
Most of the banks in Taiwan have latest US dollar bill detector, and the machines only recognizes new version US dollar bills.
What should I do if my purchase amount is not over USD$100 and I can't pay
Normally, if your purchase amount is not over USD$100, we'll strongly suggest you make payment via paypal. But if you need to make payment by mail us cash, please attention, we only accept cash and only accept new edition USD. (Please ask the bank teller to give you the new edition USD Moreover, we don't accept the check.
you're going to mail us your payment. We suggest you can wrap the
money with thicker paper and put into an envelope for safety.
Because transferring the money via banks would charge extra handling fee for both buyer and seller. I have to pay USD$25 for bank as handling fee each time if I've received the payment.
Therefore, I highly recommend all lovely customers if you can't make payment via paypal, then please make payment by mailing us the cash (registered mail) if your order is less than USD$100.
Q10.Why my parcel never arrived?
According to our experiences, there're two reasons might could explain this situation. First, if this is your first time purchased the seeds from us. Therefore, the Custom in your country will not have your relative document, it will be examined strictly and stay in the custom for more days. Normally, it will take about 14 days to arrive the destination.
But, when you purchase next time, the procedure of delivery will be more fluent.
The second reason, the parcel may stay in the post office because nobody at home to sign for it.
So, we'll request our customers to offer your telephone number for us, so that the postman can inform you.
But if you still not receive the parcel in the expected time, then please kindly inform us again, we'll do our best to help you. Thanks!
Why the parcel should be sent by registered
mail instead of ordinary mail?
Because the registered mail will have much assurance. If the parcel lost, you can use the serial number to trace the parcel easily.
It will be convenient and also has assurance for seller and buyer.
If the parcel sent by the ordinary mail, it'll take risk if the parcel lost and the ordinary mail can't be traced.
We can't guarantee for the parcel will not disappear during the delivery.
Unless you asked us to send the parcel by this method, or otherwise we'll send the parcel by registered mail (except Brazil).
How are the mixed100 seeds being packed?
There are 10 varieties and each variety are contain 10 seeds;
They are separately packaged with each varieties. Therefore, there are 10 small packages in one big package.
What is the best way to preserve the seeds, if I am not going to sow them
Normally, we'll suggest the customers sowing their seeds as soon as they can, because the more earlier you sow these seeds the germination rate will also more higher. But if you're not able to sow them now, then please attention if your home is air-conditioned, you have reduced humidity. And a dry, dark area far from the kitchen or bathroom should keep your seeds safe until next year. In this case, store them in just the plastic bag we packing them.
Are you selling anny grafted and plants now?
We're sorry to inform all the Adenium lovers here, we've stopped selling any grafted and plants now but the seeds. But if we restarting selling the grafted and plants, we'll re-list them on our eBay shop, hope you can understand.
It's my first time sowing the Adeniums, can you give me any advice?
Our seeds have been drying out for preventing from wetness during shipping in case they are ruined by mildew.
When you receive the seeds, you must soak them in the water for 2-4 hours before sowing in order to increase the germination rate. After sowing, you should keep the soil wet for 10days until the sprouts appear.
Please take care of the temperature, which will affect the germination rate directly. The suitable temperature is between 25-35 Celsius degree. Before you prepare sowing, you have to notice forecast not to meet the rainy days or the cloudy days for the following 7days. Or it will affect the germination rate.
PS. In rainy days, please don't water them and remember to move them indoors.
do I need to make a reservation for the seeds, grafts or plants in advance?
Since there are lots of variables affecting the availability of seeds and grafted plants, such as customer demanded,
the success rate of grafting and pollination, the weather, the growth rate, etc.
Some varieties of seeds and grafts may not be available, please inquire by e-mail before buying.
Our goal is to meet your expectation by providing the best plants and seeds.
May I appoint paternal or maternal origins of seeds I order?
Many customers ask for proof of maternal origins in order to meet
the agricultural requirements of the respective countries,
and clients in the field of research may ask for both paternal and maternal certificate.
When we receive the order and if it asks for paternal or maternal origins,
it may take 4~7 months to complete the entire process.
Also, clients will need to pay a half of the total payment in advance.
Why does not the adenium grow seedpods easily?
Because the adenium cannot pollinate by itself, it does not grow seedpods easily.
It needs other flowers that can be on the same plant to help complete pollination.
Other than the help of insects, it really requires artificial pollinating.
To be able to perform the task of artificial pollinating,
one must fully understand the structures of the adenium in advance.
Pic-1 The adenium does not really presents its pistils and stamen, but they are hidden inside the throat.
1. Use a pair of scissors to cut off 2/3 of the flower¡¦s throat.
While you are cutting, be careful do not cut off the five filaments because the stamen is inside of the filaments.
These five filaments will be in shapes of upside down funnels, and the pollen is inside the top of the filaments.
The color of the pollen is yellowish.
2. To retrieve the pollen, one can simply pull off the tip of two filaments.
As you pull off the two filaments to retrieve pollen, you will notice pollen is not much,
so you need to be very careful for manipulate. If you are not careful enough,
it is very likely that you will lose the pollen.
3. Gradually removing the rest of the filaments and pistils that are wrapped by the filaments will be revealed.
Place the pollens at the sticky area on top of the pistils.
4. When you have finished the above steps, your have successfully cross-pollinated the flower.
5. A good sign of proving that you have successfully conducted pollination,
the flower will drop after a couple of days. Then waiting for one or two more days,
the calyx should turn slightly red and will be getting bigger and bigger.
6. The best time to cross-pollinate is after adenium blooming for 2~3 days and it can be operated anytime.
How do I take care of my seedpods?
1.You can wrap the seedpods inside panty hoses.
2.If you think panty hose are a bit weird and will feel embarrassed
if your neighbors will gossip about your flower,
you can tape it or tie it up with a rubber band so the seeds will not fly away.
However, please be sure not to bind them too tight.
When the seedpods are nearly matured,
the appearances will turn a bit yellow and after 2~3 days the seedpods will start to open.
If you do not tie up your seedpods before they open, the seeds with furry ends will start to fly away.
What is the tactics for successful seedling germination?
Picture of Sowing Experiences
1. Blocking 50% of the sunlight that directly beam at the plant.
Because blocking 50% sunlight will create a better climate and environment for the seeds to grow.
The temperature about 25~35 degrees Celsius is the most suitable for growing seeds.
2. After sowing seeds, the material and soil need to be abundant watered within 10 days.
(Before the Desert Rose sprout out its first two leaves, it is not afraid of water).
3. The seeds should be placed horizontally into the basins or trays.
The best depth under the cultivating materials would be 1 cm.
4. For successful germination,
half would go to the quality of the seed and the other half goes to how you water the your seeds
under 20~35 degrees Celsius for the next 15 days
(if the temperature is lower than 18 degrees Celsius, it will not germinate as expected).
Please keep the soil moist and watering by spray. Don't water them by watering pipes.
If you realize the key of these steps, germinating rate would be as high as 95%.
Why did some seeds sprout, some others didn't start to sprout?
In general, our seeds will take 5~ 14 days to germinate.
It is normal, because our seeds are all dry.
So, it will take time to start to germinate after you planted them.
Some of them may have prompt germination, so they sprout faster than the rest ones.
It will be ok. We think the seeds will germinate continually.
What is the difference if I purchase designated red breeds and non designated
If you just tell us you want to purchase red breeds,
it meant you do not designate its name, so it meant all the red breeds.
The Red-mixed breeds will not have specific stock plant to produce the seeds,
and we all use hand pollinate.
If you designate its name of red breeds, the price will be a little expensive than non designated seeds.
But, the designated red seeds, we can guarantee it will produce from the specific stock plant.
If you have the problem with the seeds germination rate, please inform us
as soon as possible.
If you have the problem that the seeds germination rate is not good, please inform us as soon as possible.
Thus, we can check with other customers who have bought our seeds at same time and record if the seeds which have been harvested at the same time face the same situation with you.
If the feedback of germination rate from other customers is good,
according to your germination rate information, we will make suitable handling method.
we record our seeds situation and improve our seeds quality better during the production and the harvest season.
We are reliable seller on ebay for many years. Please don't worry to purchase our seeds.
We will do our best to serve our customers.
Yes, currently the breeding of multi-petals varieties are still too young , so the results will be inconsistent for several generations until the character is fixed. Therefore, we're not able to guarantee the offspring
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